Terms of Service
Last updated: May 2026
These Terms govern your use of the Lumora website. By using the site you agree to them. If you do not agree, please do not use the site.
What Lumora is
Lumora is a telehealth technology platform. We help connect interested adults with independent, licensed healthcare providers and a US-licensed pharmacy. Lumora does not itself practice medicine, does not provide medical advice, and does not dispense medication.
The eligibility check
The eligibility check on this site is an informational tool, not a medical diagnosis and not a guarantee of treatment. Only a licensed provider can determine whether any treatment is appropriate for you, after a confidential medical intake conducted on our platform partner’s system.
Eligibility
The site and programs are intended for adults 18 and older located in the United States. Provider availability and treatment options vary by state.
No medical advice
Content on this site is general education only. It is not a substitute for professional medical advice, diagnosis, or treatment. Never disregard professional advice because of something you read here.
Intellectual property
The Lumora name, content, and design are owned by Lumora and may not be used without permission.
Disclaimers and limitation of liability
The site is provided “as is.” To the fullest extent permitted by law, Lumora disclaims warranties and is not liable for indirect or consequential damages arising from use of the site.
Contact
Questions about these Terms can be sent to support@lumora.health.